About

Im Alla, a Lead Product Designer & Product Strategist. I bring together product thinking, design and business to create digital experiences that work for users and deliver measurable business outcomes. 
Good design should do more than look and feel right. It should improve the metrics that matter and create real business value. 
 
What I do: 
1. Discovery & user research 
2. Product & design strategy 
3. Idea validation & MVP definition 
4. UX/UI & digital product design 
5. Product audits & redesign 
6. Building design functions 
7. Integrating AI into product & design workflows. 
Im Alla, a Lead Product Designer & Product Strategist. I bring together product thinking, design and business to create digital experiences that work for users and deliver measurable business outcomes. 
Good design should do more than look and feel right. It should improve the metrics that matter and create real business value. 
 
What I do: 
1. Discovery & user research 
2. Product & design strategy 
3. Idea validation & MVP definition 
4. UX/UI & digital product design 
5. Product audits & redesign 
6. Building design functions 
7. Integrating AI into product & design workflows. 
Im Alla, a Lead Product Designer & Product Strategist. I bring together product thinking, design and business to create digital experiences that work for users and deliver measurable business outcomes. 
Good design should do more than look and feel right. It should improve the metrics that matter and create real business value. 
 
What I do: 
1. Discovery & user research 
2. Product & design strategy 
3. Idea validation & MVP definition 
4. UX/UI & digital product design 
5. Product audits & redesign 
6. Building design functions 
7. Integrating AI into product & design workflows. 
Im Alla, a Lead Product Designer & Product Strategist. I bring together product thinking, design and business to create digital experiences that work for users and deliver measurable business outcomes. 
Good design should do more than look and feel right. It should improve the metrics that matter and create real business value. 
 
What I do: 
1. Discovery & user research 
2. Product & design strategy 
3. Idea validation & MVP definition 
4. UX/UI & digital product design 
5. Product audits & redesign 
6. Building design functions 
7. Integrating AI into product & design workflows. 
Portrait of man looking to the right

❛❛

I had the opportunity to work closely with this Alla and can confidently highlight her strong self-organization, creativity, and ability to consistently bring work to completion. She is highly effective at uncovering meaningful user insights and translating them into design decisions that positively impact the end user. A reliable professional who combines structured thinking with genuine creative depth. It was a pleasure to cooperate with you!

Max Rybalko

Raiffeisen Bank

❛❛

I had the pleasure of working with Alla for the past two years on our design team. Throughout this time, she consistently demonstrated herself as a hard-working, motivated, ambitious, charismatic, and reliable professional. Her confidence, dependability, and excellent communication skills allowed her to successfully achieve team goals and OKRs. Moreover, she became a true role model for younger colleagues, actively mentoring and helping them grow into strong professionals. Alla led research and design in two key business areas: • Private Individuals (PI) – focused on mobile application development • Private Entrepreneurs / Corporate (PE/Corp) – focused on business banking web and mobile solutions. One notable example is her work on the Multi client feature for business banking. Her contribution included organising and executing both qualitative and quantitative research, creating CJMs and Service Blueprints, and guiding the team toward a user-centered solution. Alla is a reliable, insightful, and inspiring teammate. Any team would be lucky to have her!

Andriy Hryzhbovskyi

Raiffeisen Bank

❛❛

I worked with Alla on several full-cycle research projects. She has strong expertise in both qualitative and quantitative methods, builds teams effectively, and manages all aspects from tool development to stakeholder communication and contractor coordination. Her analytical reports are clear, actionable, and consistently support business decisions.

Kateryna Yakushenko

Raiffeisen Bank

❛❛

Alla is a very experienced and capable UX professional who communicates her knowledge and expertise in a friendly and open manner and always with clear and helpful examples. She advised and guided us on several system design and implementation projects at Lancaster University resulting in solutions that were designed and built to meet actual users’ needs. I found her methods and approaches really interesting and productive and would readily recommend Alla to any team wanting to put users at the heart of solution design.

Carl Mead

Lancaster University

❛❛

Alla led the design lifecycle, particularly in critical areas of user research, prototyping, usability testing sessions and presenting decisions for the team. 
During this time Lancaster University was partnered with KPMG to introduce ‘Enterprise Architecture’ to the Information Systems Services division, and consistency in design was the bedrock of this approach.
A key university system is Moodle (the Learning Management System); it is used by all students on a near daily basis and was the focal point of much of the student feedback from the Student Digital Experience project. We focused on this product to develop a consistent template for all students across the campus and took this design process to the stage of developing requirements for the IT build team to work on. We are very excited about the development of this template, the impact it will have on approximately 15.000 students and the methodology that Alla pioneered to make it centred on the users’ needs.

Dr Phil Tubman

Lancaster University

2025 - 2026

Lead Product Designer

Raiffeisen Bank

Contributed to product strategy and led UX design execution, covering discovery, research, usability testing and the introduction of usability metrics to support evidence-based decision-making across digital banking products. Implementation AI to workflow for product designers and product managers. Led product design for acquiring and onboarding journeys for entrepreneurs, resulting in an internal award for an innovative acquiring product; within 6 months post-launch, the solution attracted 2,003 new users and increased product revenue by 180%.

2025 - 2026

Lead Product Designer

Raiffeisen Bank

Contributed to product strategy and led UX design execution, covering discovery, research, usability testing and the introduction of usability metrics to support evidence-based decision-making across digital banking products. Implementation AI to workflow for product designers and product managers. Led product design for acquiring and onboarding journeys for entrepreneurs, resulting in an internal award for an innovative acquiring product; within 6 months post-launch, the solution attracted 2,003 new users and increased product revenue by 180%.

2025 - 2026

Lead Product Designer

Raiffeisen Bank

Contributed to product strategy and led UX design execution, covering discovery, research, usability testing and the introduction of usability metrics to support evidence-based decision-making across digital banking products. Implementation AI to workflow for product designers and product managers. Led product design for acquiring and onboarding journeys for entrepreneurs, resulting in an internal award for an innovative acquiring product; within 6 months post-launch, the solution attracted 2,003 new users and increased product revenue by 180%.

2023 – 2024

Senior Product Designer

Lancaster University

Developed UX Design Strategy as a part of digital transformation process, provided UX Maturity assessment. Designed wireframes, end-to-end user flows, and interactive prototypes for a critical digital product for students, serving over 17,000 monthly users, enhancing user engagement (15% based on GA) and satisfaction. Conducted mixed-method user research (qualitative & quantitative), including Usability Testing. Developed comprehensive Design Thinking artifacts, including empathy maps, user journey maps, personas, service blueprints, and business model canvases, to foster cross-functional team alignment and user understanding. Collaborated with stakeholders, developers, and PMs communicating design changes (iOS, Android, Web, advocating students experience and design process framework.

2023 – 2024

Senior Product Designer

Lancaster University

Developed UX Design Strategy as a part of digital transformation process, provided UX Maturity assessment. Designed wireframes, end-to-end user flows, and interactive prototypes for a critical digital product for students, serving over 17,000 monthly users, enhancing user engagement (15% based on GA) and satisfaction. Conducted mixed-method user research (qualitative & quantitative), including Usability Testing. Developed comprehensive Design Thinking artifacts, including empathy maps, user journey maps, personas, service blueprints, and business model canvases, to foster cross-functional team alignment and user understanding. Collaborated with stakeholders, developers, and PMs communicating design changes (iOS, Android, Web, advocating students experience and design process framework.

2023 – 2024

Senior Product Designer

Lancaster University

Developed UX Design Strategy as a part of digital transformation process, provided UX Maturity assessment. Designed wireframes, end-to-end user flows, and interactive prototypes for a critical digital product for students, serving over 17,000 monthly users, enhancing user engagement (15% based on GA) and satisfaction. Conducted mixed-method user research (qualitative & quantitative), including Usability Testing. Developed comprehensive Design Thinking artifacts, including empathy maps, user journey maps, personas, service blueprints, and business model canvases, to foster cross-functional team alignment and user understanding. Collaborated with stakeholders, developers, and PMs communicating design changes (iOS, Android, Web, advocating students experience and design process framework.

2021 – 2023

Product Designer

Raiffeisen Bank

Directed UX strategy for digital products development in a team of 11 designers. Leaded design for Onboarding, MoneyGram, Notification Center, Utility Payments, Maps location for mobile banking app with 1,8M active monthly users and Online Bank with 480k monthly users. Implemented research and usability testing process into the design team, which improved overall journey quality, and reduced complains around 30%. Designed Personas, CJM, Blueprints for private individuals banking mobile applications and business banking mobile applications. Facilitated stakeholder interviews, 80 workshops, design sprints and UX strategy for digital products development. Conducted in-depth interviews, usability tests, online surveys.

2021 – 2023

Product Designer

Raiffeisen Bank

Directed UX strategy for digital products development in a team of 11 designers. Leaded design for Onboarding, MoneyGram, Notification Center, Utility Payments, Maps location for mobile banking app with 1,8M active monthly users and Online Bank with 480k monthly users. Implemented research and usability testing process into the design team, which improved overall journey quality, and reduced complains around 30%. Designed Personas, CJM, Blueprints for private individuals banking mobile applications and business banking mobile applications. Facilitated stakeholder interviews, 80 workshops, design sprints and UX strategy for digital products development. Conducted in-depth interviews, usability tests, online surveys.

2021 – 2023

Product Designer

Raiffeisen Bank

Directed UX strategy for digital products development in a team of 11 designers. Leaded design for Onboarding, MoneyGram, Notification Center, Utility Payments, Maps location for mobile banking app with 1,8M active monthly users and Online Bank with 480k monthly users. Implemented research and usability testing process into the design team, which improved overall journey quality, and reduced complains around 30%. Designed Personas, CJM, Blueprints for private individuals banking mobile applications and business banking mobile applications. Facilitated stakeholder interviews, 80 workshops, design sprints and UX strategy for digital products development. Conducted in-depth interviews, usability tests, online surveys.

2020 - 2021

Head of Discovery Lab

Raiffeisen Bank

Led product teams (PI, SME and Corporate, Premium banking clients) from a CX/UX design perspective, driving user-centred product roadmaps to deliver impactful and intuitive solutions for end users. Implemented a framework for CX transformation approach in product teams. Crafted CX/UX artefacts including Personas, Customer Journey Maps, Blueprints, Jobs to be Done, wireframes, and prototypes. Synthesized qualitative & quantitative research data to uncover new insights, user feedback analysis, user activity analysis, social listening analysis, search for solutions to enhance the customer experience. Conducted mentoring sessions for 20 product teams to conduct user research and usability testing sessions.

2020 - 2021

Head of Discovery Lab

Raiffeisen Bank

Led product teams (PI, SME and Corporate, Premium banking clients) from a CX/UX design perspective, driving user-centred product roadmaps to deliver impactful and intuitive solutions for end users. Implemented a framework for CX transformation approach in product teams. Crafted CX/UX artefacts including Personas, Customer Journey Maps, Blueprints, Jobs to be Done, wireframes, and prototypes. Synthesized qualitative & quantitative research data to uncover new insights, user feedback analysis, user activity analysis, social listening analysis, search for solutions to enhance the customer experience. Conducted mentoring sessions for 20 product teams to conduct user research and usability testing sessions.

2020 - 2021

Head of Discovery Lab

Raiffeisen Bank

Led product teams (PI, SME and Corporate, Premium banking clients) from a CX/UX design perspective, driving user-centred product roadmaps to deliver impactful and intuitive solutions for end users. Implemented a framework for CX transformation approach in product teams. Crafted CX/UX artefacts including Personas, Customer Journey Maps, Blueprints, Jobs to be Done, wireframes, and prototypes. Synthesized qualitative & quantitative research data to uncover new insights, user feedback analysis, user activity analysis, social listening analysis, search for solutions to enhance the customer experience. Conducted mentoring sessions for 20 product teams to conduct user research and usability testing sessions.

  • Product Design -

  • Design Strategy -

  • Management